Contact Us
Let’s get in touch!
Have a question or want to work together? Fill out the form below and we’ll get back to you as soon as possible.
Primary Contacts
General Inquiries
Email: [email protected] Use for high-level questions about Fenko Limited, speaking opportunities, media inquiries, and anything not covered by other categories.
RiskyPlugins Platform
Email: [email protected] Questions about RiskyPlugins features, roadmap, assistance with integration, and support with extension risk interpretation.
Security Reports
Email: [email protected] Report suspected security issues, vulnerability disclosures, malicious extensions, or data misuse. Please include detailed information and reproduction steps.
Enterprise Sales
Email: [email protected] Enterprise licensing, volume purchases, proof-of-concept engagements, dedicated support options, and partnership opportunities.
Quick Contact Guide
I need help with RiskyPlugins
Contact [email protected] for:
- Questions about features or functionality
- Assistance with using the platform
- Integration guidance
- Usage best practices
I found a security issue
Contact [email protected] for:
- Vulnerability reports
- Malicious extension findings
- Security incident reports
- Abuse concerns
I’m interested in enterprise solutions
Contact [email protected] for:
- Volume licensing
- Custom deployments
- Professional services
- Partnership discussions
I have a general business inquiry
Contact [email protected] for:
- Media and press inquiries
- Speaking opportunities
- General company questions
- Investor relations
Support Resources
Documentation
Visit our comprehensive documentation at docs.riskyplugins.com for:
- API documentation and examples
- Getting started guides
- Integration tutorials
- Best practices
Community
Join our community for:
- User forums and discussions
- Feature requests and feedback
- Community support
- Latest updates and announcements
FAQ
Check our FAQ page for answers to common questions about:
- How RiskyPlugins works
- Pricing and plans
- Technical specifications
- Security and privacy
Response Times
- General Inquiries: 1-2 business days
- Platform Support: 24-48 hours
- Security Reports: Immediate acknowledgment, detailed response within 24 hours
- Enterprise Sales: Same business day for initial contact
Office Hours
Our team operates across multiple time zones:
- Primary Support: Monday-Friday, 9:00 AM - 5:00 PM NZT
- Security Response: 24/7 for critical security issues
- Enterprise Support: Based on SLA agreements
Social Media
- Twitter/X: @riskyplugins
- GitHub: github.com/fenkohq
Mailing Address
Fenko Limited Auckland, New Zealand
Looking for technical support? Check our documentation or FAQ first for quick answers to common questions.